SHIPPING & RETURNS
Shipping Policies
SHIPPING
The Wheelbarrow Sombrero is pleased to offer free ground shipping on orders of two or more covers within the 48 contiguous states.
There is a shipping cost of $5.95 per cover for standard shipping.
In-stock items will ship within 1-2 business days via USPS.
For deliveries to Alaska, Hawaii, and US Territories the shipping fee will be determined at point of shipment.
For in-stock items, you should receive a shipping confirmation email with tracking information within 1-2 business days of placing your order. In addition, you can access your tracking number on both the Order History page and the Order Details page.
Thanks to our exclusive relationship with our trusted shipping partner USPS, you can track your package 24 ours a day on USPS.com using your tracking number. Please allow 24-48 hours for the tracking information to update.
RUSH DELIVERY
Rush delivery options are available within the contiguous US. We guarantee timely delivery, or we pay for the additional shipping charges ourselves. Rush delivery options are not available to P.O. boxes.
2nd Day Delivery (2 business days): $10.95
Overnight Delivery (next business day): $42.95
Rush delivery orders must be placed by 10 AM Eastern Time and the item must be in stock to ship the same business day. If your order is under our free shipping threshold of two items or more, the standard shipping fee of $5.95 applies in addition to the rush shipping charge.
All orders placed after 11 AM Eastern Time on a Friday, a weekend, or holiday will ship the following business day.
Similar to our standard shipping, an additional $30 shipping fee will be applied to orders to Alaska, Hawaii and US Territories.
NOTE:
Free shipping does not apply to 2nd Day Delivery or Overnight Delivery.
Return & Exchange Policy
We want you to be happy. If you are dissatisfied with any portion of your order, we are happy to accept returns within 30 days of your purchase.
Refunds will be returned to the original method of payment. Please note, a shipping fee of $3.95 per item will be deducted from your refund.
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RETURNS:
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Items must be returned within 30 days. Your item must be unused, in the same condition that you received it and in the original packaging with all labels and tags intact. You can return your product for a store credit, a different size product or a refund to the original payment method.
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Conditions for return:
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Item is defective
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Item is wrong size​
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CUSTOM ORDERS:
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Custom items are made to order specifically for you and may not be canceled or returned unless received damaged or defective.
Please call our Customer Service with any questions at 1-561-262-1662.
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EXCHANGES:
How do I exchange my order?
Unfortunately, we are not able to accept exchanges at this time, but you are welcome to return your item and repurchase a different size. We are happy to help you.
Contact us at 1-561-262-1662
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